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Frequently Asked questions

  • Which IV package should I get?
    Our medical dispatcher and RNs can give you recommendations based on your symptoms. We can also provide add-in options to our packages to best meet your needs. The minimum price to have a nurse come to a patient's home to administer an IV is $175.
  • How can I make an appointment?
    Call or text us for an ASAP or pre-scheduled appointment: 612-492-1967 You can also book an appointment online using our booking tool. https://www.twincitiesiv.com/booking All appointment requests are subject to a medical evaluation to determine patient eligibility. Medical Form All appointment requests are subject to nurse availably and geographic location.
  • Do I need a prescription to be treated?
    No, you do not need a prescription or order from your primary care physician for most appointments. We operate under a strict set of medical protocols that are reviewed and supervised by our board certified medical director/physician. Additionally, all of our staff are experienced and licensed Registered Nurses that are highly skilled in IV administration.
  • What payments do you accept?
    We accept all major credit cards, cash, and Venmo. We also accept HSA and FSA however we strongly recommend checking with your provider to ensure that they will accept the payment on their end.
  • Do you offer gift cards?
    Yes we do. You can purchase an eGift card here: LINK
  • Do you accept insurance?
    Unfortunately, we do not accept insurance. We accept HSA, FSA, credit cards and cash. The cost for a RN to come out to your location to administer 1 liter of fluids and medications starts at $175. Our prices are typically lower than what you would expect to pay at an Urgent Care or ER visit after paying for the co-pay and treatments received. Insurance companies can deny a claim for up to 90 days, which means we would have to bear those costs. Furthermore, the administrative costs associated with working with insurance companies would raise our overhead and prices. We are able to offer the lowest prices as well as sales and specials because we do not have to deal with insurance providers. When dealing with your insurance provider, you may be unsure of your final co-pay. We can assure you that the price you see is the price you pay.
  • Why is IV therapy better than taking fluids, vitamins, and medications orally?
    When you receive fluids, medications and vitamins via IV therapy, they bypass digestion and go directly into the bloodstream. The benefits to this include: Faster uptake: Instant uptake of fluids, medications and supplements by your body, so you feel better quicker Better absorption: Your body can better absorb vitamins, medications and supplements via IV than via oral methods like pills (~50% of the vitamin is absorbed orally, while ~90% is absorbed in IV form) Acute illness: When you're nauseous, have vomiting or diarrhea, staying hydrated orally can be difficult. Chronic illness: Bypassing digestion can be helpful - even necessary - for many sufferers of chronic illnesses, particularly those that impair digestive organs like IBS, IBD, GERD, Crohn's disease, Celiac disease and Colitis. Age: Our ability to digest and absorb vitamins from pills - and from food itself - gets worse as we age, and can lead to deficiencies. Even mild deficiencies in certain vitamins can lead to fatigue, brain fog and faster aging. Lifestyle: Lifestyle factors like smoking, alcohol and drug use can impact your ability to absorb the nutrients from pills, while at the same time depleting your body of vitamins, minerals and antioxidants in order to process these toxins. Diet: People on restrictive diets may not get enough of certain vitamins and minerals from food.
  • What are your hours and service areas?
    Our standard business hours are 8am-6pm by appointment only. Appointments after 6pm will incur an after hours charge of $100. Our appointments are also based on the availability of our staff and the patient's geographic location. We serve: Minneapolis, Saint Paul, Big Lake, Zimmerman, Elk River, Otsego, Blaine, Ham Lake, Forest Lake, Hugo, Stillwater, Cottage Grove, Burnsville, Rosemount, Apple Valley, Lakeville, Prior Lake, Shakopee, Eden Prairie, Chaska, Waconia, Chaska, Mound, Wayzata, New Prague, Plymouth, Maple Grove, Brooklyn Park, etc. We also serve the Rochester and Saint Cloud areas with limited availability.
  • How long will my appointment take?
    Each appointment lasts approximately 50-60 minutes. The IV bag itself usually takes 45 minutes to run after your RN has placed the IV.
  • Do you accept tips?
    Our nurses keep 100% of all gratuities. Tips are appreciated but never required.
  • Do you offer a discount for large groups?
    Yes, we offer a group discount of 10% for groups of 4 or more. Call us for your next big event.
  • What is the minimum age for a patient to receive an IV?
    Patients must be at least 14 years old, weigh more than 100 pounds, and willing to receive an IV. Teens often receive IVs to treat dehydration, cold/flu, food poisoning, or to help with athletic recovery.
  • When should I not receive IV therapy?
    If you have one or more of the following medical conditions (contraindications): Congestive heart failure Kidney failure/chronic kidney disease Uncontrolled hypertension Altered mental status Prior to treatment, we review health history, allergies, screen for contraindications, and take a full set of vitals to ensure you are an appropriate candidate for IV therapy.
  • Do you treat pregnant or lactating patients?
    We can provide plain IV fluids to pregnant or lactating patients. The Myers Cocktail is safe for lactating patients. IV Zofran is available after 12 weeks of pregnancy.
  • Are you hiring?
    We are fully staffed at the moment however, as we continue to grow, we will add more RNs to the team. Job requirements include: Valid RN license in the State of Minnesota, 2+ years of ED or ICU experience preferred, 3-4 days/week of availability, excellent IV skills and bedside manner. If you are interested, please send your resume to contact@ivnurses.org
  • How long do IV vitamins last in the system?
    No two patients are the same. An individual’s metabolism, how the vitamins are stored in the body, the level of deficiency, and other factors all play a role in how long the vitamins remain in the system. Research studies have shown that vitamins and minerals are still present at higher levels up to two weeks after an infusion.
  • What should I do if I'm having a medical emergency?
    We do not provide emergency services. Dial 911 if you are experiencing a medical emergency.
  • FDA Disclosure
    FDA Disclosure: The services provided have not been evaluated by the Food and Drug Administration. These products are not intended to diagnose, treat, cure or prevent any disease. The material on this website is provided for informational purposes only and is not medical advice. Always consult your physician before beginning any therapy program. Any designations or references to therapies are for marketing purposes only and do not represent actual products.
  • Are you USP 797 Compliant?
    Yes, we are USP 797 compliant. Additionally, all of our ingredients and materials are from FDA regulated facilities. The health and safety of our patients is of the utmost importance to us. https://www.pbm.va.gov/linksotherresources/docs/USP797PharmaceuticalCompoundingSterileCompounding.pdf
  • Learn more about IV hydration.
    Vitamin C: https://www.olympiapharmacy.com/product/ascorbic-acid/ Glutathione: https://www.olympiapharmacy.com/product/l-glutathione/ Magnesium: https://www.olympiapharmacy.com/product/magnesium-chloride/ Vitamin B12: https://www.olympiapharmacy.com/product/methylcobalamin-b12/ Vitamin D: https://www.olympiapharmacy.com/product/vitamin-d3/ B-Complex: https://www.empowerpharmacy.com/drugs/b-complex-injection The History of IV Therapy: https://www.empowerpharmacy.com/history-and-evolution-of-modern-iv-therapy Why IV Therapy? https://www.empowerpharmacy.com/why-iv-therapy More Information About IV Therapy: https://www.empowerpharmacy.com/what-is-iv-nutritional-therapy
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